Author: John F. O'Malley
Edition:
Binding: Hardcover
ISBN: 078631219X
Category: Medical
Edition:
Binding: Hardcover
ISBN: 078631219X
Category: Medical
Ultimate Patient Satisfaction: Designing, Implementing or Rejuvenating an Effective Patient Satisfaction and TQM Program (HFMA Healthcare Financial Management)
Patients are the basis of healthcare's survival. Download Ultimate Patient Satisfaction medical books for free.
With managed care dominating more and more markets, patient satisfaction is destined to become the number one criteria used for selecting healthcare providers as quality and pricing become less of an issue. Ultimate Patient Satisfaction: Designing, Implementing or Rejuvenating an Effective Patient Satisfaction and TQM Program is an in-depth, hands-on book which details the various approaches, steps and processes for creating an overall internal and external patient satisfaction program. Written by healthcare consultant John F. O'Malley, Ultimate Patient Satisfaction gives you tools, tips, and techniques stressing such internal and external satisfaction points as focusing on your forgotten customer Get Ultimate Patient Satisfaction our bestseller medical books.
Ultimate Patient Satisfaction Free
O'Malley, Ultimate Patient Satisfaction gives you tools, tips, and techniques stressing such internal and external satisfaction points as focusing on your forgotten customer
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